1. An outcome-driven approach to planned change focuses on:

• a. Information about the patient's disorder.
• b. Specific measurable objectives.
• c. Patient education and relationships.
• d. Data about harmful activities.

2. Which of the following items is not characteristic of planned change?

• a. States measurable objectives
• b. Identifies barriers to change
• c. Arranges follow-up care
• d. Provides nonspecific information

3. The stage of change in which people decide to take action in the immediate future is:

• a. Stage 1, precontemplation.
• b. Stage 2, contemplation.
• c. Stage 3, preparation.
• d. Stage 4, action.

4. When interviewing patients to gain specific information, which of the following words is not recommended?

• a. Why?
• b. When?
• c. What?
• d. How often?

5. Confidence is shown when people:

• a. Discount the importance of an action.
• b. Keep their feelings to themselves.
• c. Understand the value of some goal.
• d. Believe they can achieve an objective.

6. Kathy wants to stop smoking, but when she comes home from work she just wants to sit down and have a cigarette. She is exhibiting:

• a. Ambivalence.
• b. Lack of ambition.
• c. Little conviction.
• d. Commitment.

7. The primary reason caregivers arrange follow-up care is to:

• a. Silence critics of people who are trying to change.
• b. Increase attendance at patient education classes.
• c. Gain the affection of patients and their families.
• d. Prevent relapse and support patients in changing.

8. When people relapse, most of them:

• a. Give up altogether and never again try to change.
• b. Go back only one or two stages of change.
• c. Lose all conviction and their confidence.
• d. Blame the caregiver for the failure to achieve their goal.